Trends and evolution of research on smart tourism destinations in latin america

Abstract

Introduction: The study analyzed the evolution of research on smart tourism destinations in Latin America, a field that integrates technology, sustainability, and tourism management. Methods: The bibliometric method was applied to examine the scientific production indexed in the Scopus database between 2010 and 2024. Data were processed using the Biblioshiny tool, based on the Bibliometrix package in RStudio. Indicators of productivity, collaboration, and thematic trends were analyzed, considering authors, institutions, publication sources, and keywords. Results: The findings revealed a sustained growth in scientific production since 2018, reaching its peak in 2021. Brazil led regional output, followed by Colombia and Ecuador. The predominant themes focused on digitalization, sustainability, and visitor experience, with an increasing incorporation of emerging technologies such as artificial intelligence, the Internet of Things (IoT), and augmented reality. Conclusions: Research on smart tourism destinations demonstrated progressive maturity, although challenges remain in scientific collaboration, public policy, and technological application. Strengthening academic networks and promoting sustainable innovation in Latin American tourism are recommended.