AI and cybersecurity, business protection in an interconnected world: systematic literature review
DOI:
https://doi.org/10.62486/agma2025116Keywords:
Cyber threats, cybersecurity, artificial intelligence, business protection, cyber resilience, business systemsAbstract
In an increasingly interconnected world, cyber threats are constantly evolving, with malicious actors developing sophisticated methods to attack enterprise systems. Traditional cybersecurity methods, such as firewalls and antivirus software, are insufficient to protect organizations from these advanced threats. A more proactive approach is needed to identify and stop threats before they cause significant damage. This research seeks to understand the current state of artificial intelligence (AI) in enterprise cybersecurity, identify best practices and methodologies for implementing effective AI solutions. To do this, the authors were based on a systematic review of the literature, adopting AI, cybersecurity, business protection and threats as fundamental categories. The search was mainly based on databases and search engines such as Scopus, Science Direct and Redalyc. The processed information was graphed through the VOSviewer software and the Lens.org platform. The usefulness and applications of AI for cybersecurity were evident. This entails the challenge of constantly updating cyber tools in order to achieve greater protection and security for users
References
Arranz CFA, Arroyabe MF, Arranz N, de Arroyabe JCF. Digitalisation dynamics in SMEs: An approach from systems dynamics and artificial intelligence. Technological Forecasting and Social Change. 2023;196:122880. https://doi.org/10.1016/j.techfore.2023.122880 DOI: https://doi.org/10.1016/j.techfore.2023.122880
Cepa K, Schildt H. What to teach when we teach digital strategy? An exploration of the nascent field. Long Range Planning. 2023;56(2):102271. https://doi.org/10.1016/j.lrp.2022.102271 DOI: https://doi.org/10.1016/j.lrp.2022.102271
Guatemala A, Martínez G. Capacidades tecnológicas en empresas sociales emergentes: una ruta de impacto social. Región Científica. 2023;2(2):2023111. https://doi.org/10.58763/rc2023111 DOI: https://doi.org/10.58763/rc2023111
Chang V, Doan LMT, Ariel Xu Q, Hall K, Anna Wang Y, Mustafa Kamal M. Digitalization in omnichannel healthcare supply chain businesses: The role of smart wearable devices. Journal of Business Research. 2023;156:113369. https://doi.org/10.1016/j.jbusres.2022.113369 DOI: https://doi.org/10.1016/j.jbusres.2022.113369
Dunsin D, Ghanem MC, Ouazzane K, Vassilev V. A comprehensive analysis of the role of artificial intelligence and machine learning in modern digital forensics and incident response. Forensic Science International: Digital Investigation. 2024;48:301675. https://doi.org/10.1016/j.fsidi.2023.301675 DOI: https://doi.org/10.1016/j.fsidi.2023.301675
Grosu V, Cosmulese CG, Socoliuc M, Ciubotariu M-S, Mihaila S. Testing accountants' perceptions of the digitization of the profession and profiling the future professional. Technological Forecasting and Social Change. 2023;193:122630. https://doi.org/10.1016/j.techfore.2023.122630 DOI: https://doi.org/10.1016/j.techfore.2023.122630
Acero AM, Ordoñez BA, Toloza HP, Vega B. Análisis estratégico para la empresa Imbocar, seccional Valledupar – Colombia. Región Científica. 2023;2(2):202395. https://rc.cienciasas.org/index.php/rc/article/view/95
Hanisch M, Goldsby CM, Fabian NE, Oehmichen J. Digital governance: A conceptual framework and research agenda. Journal of Business Research. 2023;162:113777. https://doi.org/10.1016/j.jbusres.2023.113777 DOI: https://doi.org/10.1016/j.jbusres.2023.113777
Hartley N, Kunz W, Tarbit J. The corporate digital responsibility (CDR) calculus: How and why organizations reconcile digital and ethical trade-offs for growth. Organizational Dynamics. 2024;53(2):101056. https://doi.org/10.1016/j.orgdyn.2024.101056 DOI: https://doi.org/10.1016/j.orgdyn.2024.101056
Kaplan, A., & Haenlein, M. (2019). Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence. Business horizons, 62(1), 15-25. https://doi.org/10.1016/J.BUSHOR.2018.08.004 DOI: https://doi.org/10.1016/j.bushor.2018.08.004
Çipi A, Fernandes ACRD, Ferreira FAF, Ferreira NCMQF, Meidutė-Kavaliauskienė I. Detecting and developing new business opportunities in society 5.0 contexts: A sociotechnical approach. Technology in Society. 2023;73:102243. https://doi.org/10.1016/j.techsoc.2023.102243 DOI: https://doi.org/10.1016/j.techsoc.2023.102243
Climent RC, Haftor DM, Staniewski MW. AI-enabled business models for competitive advantage. Journal of Innovation & Knowledge. 2024;9(3):100532. https://doi.org/10.1016/j.jik.2024.100532 DOI: https://doi.org/10.1016/j.jik.2024.100532
Cosma S, Rimo G. Redefining insurance through technology: Achievements and perspectives in Insurtech. Research in International Business and Finance. 2024;70:102301. https://doi.org/10.1016/j.ribaf.2024.102301 DOI: https://doi.org/10.1016/j.ribaf.2024.102301
Muñoz HA, Menassa IS, Rojas L, Espinosa MA. La innovación en el sector servicios y su relación compleja con la supervivencia empresarial. Región Científica. 2024;3(1):2024214. https://rc.cienciasas.org/index.php/rc/article/view/214
del Val Núñez MT, de Lucas Ancillo A, Gavrila Gavrila S, Gómez Gandía JA. Technological transformation in HRM through knowledge and training: Innovative business decision making. Technological Forecasting and Social Change. 2024;200:123168. https://doi.org/10.1016/j.techfore.2023.123168 DOI: https://doi.org/10.1016/j.techfore.2023.123168
Kowalkowski C, Ulaga W. Subscription offers in business-to-business markets: Conceptualization, taxonomy, and framework for growth. Industrial Marketing Management. 2024;117:440-56. https://doi.org/10.1016/j.indmarman.2024.01.014 DOI: https://doi.org/10.1016/j.indmarman.2024.01.014
Maggie Wang Y, Matook S, Dennis AR. Unintended consequences of humanoid service robots: A case study of public service organizations. Journal of Business Research. 2024;174:114509. https://doi.org/10.1016/j.jbusres.2024.114509 DOI: https://doi.org/10.1016/j.jbusres.2024.114509
Sarker, I. H.; Furhad, M. H.; Nowrozy, R. AI-Driven Cybersecurity: An Overview, Security Intelligence Modeling and Research Directions. SN Computer Science, 2021, 2. https://doi.org/10.1007/s42979-021-00557-0 DOI: https://doi.org/10.1007/s42979-021-00557-0
García M, López LS, Romero R. Control interno de inventario y la gestión de resultados de un emporio comercial de la región de San Martín - Perú. Región Científica. 2023;2(2):202392. https://rc.cienciasas.org/index.php/rc/article/view/92
Arroyabe MF, Arranz CFA, Fernandez De Arroyabe I, Fernandez de Arroyabe JC. Exploring the economic role of cybersecurity in SMEs: A case study of the UK. Technology in Society. 2024;78:102670. https://doi.org/10.1016/j.techsoc.2024.102670 DOI: https://doi.org/10.1016/j.techsoc.2024.102670
Hoong Y, Rezania D, Baker R. When traditional SME managers encounter cybersecurity: Discourse analysis of opportunities and dilemmas in meeting the demands. Technology in Society. 2024;78:102650. https://doi.org/10.1016/j.techsoc.2024.102650 DOI: https://doi.org/10.1016/j.techsoc.2024.102650
Jada I, Mayayise TO. The impact of artificial intelligence on organisational cyber security: An outcome of a systematic literature review. Data and Information Management. 2024;8(2):100063. https://doi.org/10.1016/j.dim.2023.100063 DOI: https://doi.org/10.1016/j.dim.2023.100063
Debortoli DO, Brignole NB. Inteligencia empresarial para estimular el giro comercial en el microcentro de una ciudad de tamaño intermedio. Región Científica. 2024;3(1):2024195. https://doi.org/10.58763/rc2024195 DOI: https://doi.org/10.58763/rc2024195
Ali O, Murray PA, Momin M, Dwivedi YK, Malik T. The effects of artificial intelligence applications in educational settings: Challenges and strategies. Technological Forecasting and Social Change. 2024;199:123076. https://doi.org/10.1016/j.techfore.2023.123076 DOI: https://doi.org/10.1016/j.techfore.2023.123076
Ghobakhloo M, Asadi S, Iranmanesh M, Foroughi B, Mubarak MF, Yadegaridehkordi E. Intelligent automation implementation and corporate sustainability performance: The enabling role of corporate social responsibility strategy. Technology in Society. 2023;74:102301. https://doi.org/10.1016/j.techsoc.2023.102301 DOI: https://doi.org/10.1016/j.techsoc.2023.102301
Fiorentin FA, Llorca L, Suarez DV, Goren NJ. The advancement of Industry 4.0 and the transformations in the labor market Closing gender gaps? Policies under debate. Región Científica. 2024;3(2):2024290. https://doi.org/10.58763/rc2024290 DOI: https://doi.org/10.58763/rc2024290
Giordano V, Spada I, Chiarello F, Fantoni G. The impact of ChatGPT on human skills: A quantitative study on twitter data. Technological Forecasting and Social Change. 2024;203:123389. https://doi.org/10.1016/j.techfore.2024.123389 DOI: https://doi.org/10.1016/j.techfore.2024.123389
Gómez CA, Sánchez V, Pérez AJ. El turismo como dinamizador del desarrollo económico: una revisión mixta de la producción científica. Dictamen Libre. 2024;35. https://doi.org/10.18041/2619-4244/dl.35.12114
Acciarini C, Cappa F, Boccardelli P, Oriani R. How can organizations leverage big data to innovate their business models? A systematic literature review. Technovation. 2023;123:102713. https://doi.org/10.1016/j.technovation.2023.102713 DOI: https://doi.org/10.1016/j.technovation.2023.102713
Raudales EV, Acosta JV, Aguilar PA. Economía circular: una revisión bibliométrica y sistemática. Región Científica. 2024;3(1):2024192. https://doi.org/10.58763/rc2024192 DOI: https://doi.org/10.58763/rc2024192
Han H, Shiwakoti RK, Jarvis R, Mordi C, Botchie D. Accounting and auditing with blockchain technology and artificial Intelligence: A literature review. International Journal of Accounting Information Systems. 2023;48:100598. https://doi.org/10.1016/j.accinf.2022.100598 DOI: https://doi.org/10.1016/j.accinf.2022.100598
Gómez CA, Sánchez V, Pérez AJ, Castillo W, Vitón AA, Gonzalez J. Internet of Things and Health: A literature review based on Mixed Method. EAI Endorsed Trans IoT. 2024;10. https://publications.eai.eu/index.php/IoT/article/view/4909 DOI: https://doi.org/10.4108/eetiot.4909
Ali O, Abdelbaki W, Shrestha A, Elbasi E, Alryalat MAA, Dwivedi YK. A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities. Journal of Innovation & Knowledge. 2023;8(1):100333. https://doi.org/10.1016/j.jik.2023.100333 DOI: https://doi.org/10.1016/j.jik.2023.100333
Attard-Frost B, Brandusescu A, Lyons K. The governance of artificial intelligence in Canada: Findings and opportunities from a review of 84 AI governance initiatives. Government Information Quarterly. 2024;41(2):101929. https://doi.org/10.1016/j.giq.2024.101929 DOI: https://doi.org/10.1016/j.giq.2024.101929
Velásquez LA, Paredes JA. Revisión sistemática sobre los desafíos que enfrenta el desarrollo e integración de las tecnologías digitales en el contexto escolar chileno, desde la docencia. Región Científica. 2024;3(1):2024226. https://doi.org/10.58763/rc2024226 DOI: https://doi.org/10.58763/rc2024226
Guler N, Kirshner SN, Vidgen R. A literature review of artificial intelligence research in business and management using machine learning and ChatGPT. Data and Information Management. 2024;8(3):100076. https://doi.org/10.1016/j.dim.2024.100076 DOI: https://doi.org/10.1016/j.dim.2024.100076
Raman R, Pattnaik D, Hughes L, Nedungadi P. Unveiling the dynamics of AI applications: A review of reviews using scientometrics and BERTopic modeling. Journal of Innovation & Knowledge. 2024;9(3):100517. https://doi.org/10.1016/j.jik.2024.100517 DOI: https://doi.org/10.1016/j.jik.2024.100517
Roppelt JS, Kanbach DK, Kraus S. Artificial intelligence in healthcare institutions: A systematic literature review on influencing factors. Technology in Society. 2024;76:102443. https://doi.org/10.1016/j.techsoc.2023.102443 DOI: https://doi.org/10.1016/j.techsoc.2023.102443
Sánchez V, Pérez AJ, Gómez CA. Trends and evolution of Scientometric and Bibliometric research in the SCOPUS database. Bibliotecas. Anales de Investigacion. 2024;20(1):1-22. http://revistas.bnjm.sld.cu/index.php/BAI/article/view/834
Liao a-T, Pan C-L, Wu Z. Digital Transformation and Innovation and Business Ecosystems: A Bibliometric Analysis for Conceptual Insights and Collaborative Practices for Ecosystem Innovation. International Journal of Innovation Studies. 2024. https://doi.org/10.1016/j.ijis.2024.04.003 DOI: https://doi.org/10.1016/j.ijis.2024.04.003
Al Dhaheri MH, Ahmad SZ, Papastathopoulos A. Do environmental turbulence, dynamic capabilities, and artificial intelligence force SMEs to be innovative? Journal of Innovation & Knowledge. 2024;9(3):100528. https://doi.org/10.1016/j.jik.2024.100528 DOI: https://doi.org/10.1016/j.jik.2024.100528
Ramón A, García AD, Estrada HG. Transformaciones e impactos de la innovación financiera y el auge de las Fintech en México. Región Científica. 2024;3(2):2024311. https://doi.org/10.58763/rc2024311 DOI: https://doi.org/10.58763/rc2024311
Kumar V, Ashraf AR, Nadeem W. AI-powered marketing: What, where, and how? International Journal of Information Management. 2024;77:102783. https://doi.org/10.1016/j.ijinfomgt.2024.102783 DOI: https://doi.org/10.1016/j.ijinfomgt.2024.102783
Nahar S. Modeling the effects of artificial intelligence (AI)-based innovation on sustainable development goals (SDGs): Applying a system dynamics perspective in a cross-country setting. Technological Forecasting and Social Change. 2024;201:123203. https://doi.org/10.1016/j.techfore.2023.123203 DOI: https://doi.org/10.1016/j.techfore.2023.123203
González DIN, Garzón DP, Sánchez V. Cierre de las empresas del sector turismo en el municipio de Leticia: una caracterización de los factores implicados. Región Científica. 2023;2(1):202342. https://rc.cienciasas.org/index.php/rc/article/view/42
Jiang T, Sun Z, Fu S, Lv Y. Human-AI interaction research agenda: A user-centered perspective. Data and Information Management. 2024:100078. https://doi.org/10.1016/j.dim.2024.100078 DOI: https://doi.org/10.1016/j.dim.2024.100078
Niet I, Van den Berghe L, van Est R. Societal impacts of AI integration in the EU electricity market: The Dutch case. Technological Forecasting and Social Change. 2023;192:122554. https://doi.org/10.1016/j.techfore.2023.122554 DOI: https://doi.org/10.1016/j.techfore.2023.122554
Papagiannidis E, Mikalef P, Conboy K, Van de Wetering R. Uncovering the dark side of AI-based decision-making: A case study in a B2B context. Industrial Marketing Management. 2023;115:253-65. https://doi.org/10.1016/j.indmarman.2023.10.003 DOI: https://doi.org/10.1016/j.indmarman.2023.10.003
Popkova EG, Bogoviz AV, Ekimova KV, Sergi BS. Will Russia become a blueprint for emerging nations’ high-tech reforms? evidence from a 26-countries dataset. International Journal of Innovation Studies. 2023;7(4):294-306. https://doi.org/10.1016/j.ijis.2023.05.001 DOI: https://doi.org/10.1016/j.ijis.2023.05.001
Rodgers W, Cardenas JA, Gemoets LA, Sarfi RJ. A smart grids knowledge transfer paradigm supported by experts' throughput modeling artificial intelligence algorithmic processes. Technological Forecasting and Social Change. 2023;190:122373. https://doi.org/10.1016/j.techfore.2023.122373 DOI: https://doi.org/10.1016/j.techfore.2023.122373
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Iris María Cantillo Velásquez, Jhon Wolfgang Echeverry David, Yerlis Patricia Martínez Taborda, Rubén Santiago Ramírez Piraquive (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
The article is distributed under the Creative Commons Attribution 4.0 License. Unless otherwise stated, associated published material is distributed under the same licence.
